Privacy Policy

Pain Buster Chiropractic

Last Updated: December 2025
Website: painbusterchiropractic.com / galveston.painbusterchiropractic.com

1. Overview

Pain Buster Chiropractic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule an appointment, or communicate with us electronically.

By using our website or booking services, you consent to the practices described below.

2. Information We Collect

Information You Provide Voluntarily

When you book an appointment or submit a form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Appointment details (service type, date, time)

  • Optional notes regarding pain, symptoms, or goals

  • Payment information (processed securely — we do not store card numbers)

Information Collected Automatically

Our website and scheduling tools may automatically collect:

  • IP address

  • Browser and device information

  • Pages viewed and time spent on the site

  • Cookies necessary for site functionality and analytics

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send confirmations, reminders, and follow-up messages

  • Communicate regarding your care

  • Process payments

  • Improve website and booking performance

  • Maintain required business and clinical records

We do not sell or rent your personal information.

4. Communications (Email & SMS)

By submitting your contact information, you consent to receive:

  • Appointment confirmations

  • Reminders and reschedule notices

  • Follow-up communications related to your visit

You may opt out at any time by replying STOP to text messages or using the unsubscribe link in emails.

5. How We Share Information

We only share your information with trusted service providers necessary to operate our practice, including:

  • Scheduling and CRM software (GoHighLevel / LeadConnector)

  • Payment processors (e.g., Stripe)

  • Email and messaging services

These providers are required to safeguard your information. We do not authorize them to sell or misuse your data.

6. Data Security

We use industry-standard safeguards to protect your information, including encrypted connections, verified sending domains, and restricted system access. While no system is 100% secure, we take reasonable measures to protect your data.

7. Cookies & Tracking

Our site uses cookies and similar technologies to ensure proper functionality and improve user experience. Disabling cookies may affect the ability to book appointments.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.